*        What is virtualorchestra.eu?

     Virtualorchestra.eu is a web service which delivers high quality, orchestral accompaniments for any classical piece on demand in various formats. Tracks are provided in MP3 format (high quality 320 Kbps) but can be supplied in a variety of digital formats upon request, including MP4 and WAV. Each piece is provided usually in several keys, but can be transposed to any key of your choice.

    In regards to tempo, an average pace has been selected based on consulted benchmark recordings of each song, with the intention of delivering as faithful as possible representation of the composer’s intentions. However, the piece can be adjusted to your needs – just get in touch and we will be happy to make any tempo changes you require.

    *         Sounds neat, but why?

    Teaching a singing lesson? Practicing for an upcoming concert? Want to impress your friends but can’t hit that high note? With virtualorchestra.eu, teachers can focus on students without worrying about accompaniment, performers can practice for concerts without inviting the complete orchestra, and singers struggling for that high note can request a transposed version of a piece that better suits their vocal range. These are just some of the use cases for virtualorchestra.eu

    *        Great! How can I get started?

    Here at virtualorchestra.eu, we want the experience of purchasing from our store to be as painless as possible. A simple one time registration process requires only a name, email address and password. After registration, simply add any item to your cart, proceed to payment using any of our secure payment services, and retrieve your digital copy on demand.

    Your e-invoice together with the download link will be emailed to the account of your choosing, ensuring your “digital ownership” of the provided piece. In other words, if the digital file becomes corrupt or accidentally deleted, you can contact the team here at virtualorchestra.eu with the invoice details and we can provide you with another copy of the piece within hours.

    You are entitled to a maximum of 5 downloads of each purchased accompaniment within a period of seven days after the date of transaction. You may not download after this period has elapsed even if you have used none of your available 5 download opportunities. If any problem occurs during downloading contact us immediately and we will solve it.

    *        Wait, I can’t find the song I’m looking for?

     As virtualorchestra.eu is a relatively new service, there may be cases where the piece you are interested in is not available in our existing catalogue. No problem! The service is designed for ANY piece of classical music in existence (except of those covered by authors rights) - instead of selecting from the existing catalogue, simply fill in the “new piece” section of the purchasing template. Staff at virtualorchestra.eu will then contact you within one business day with the delivery details of the requested piece.

    *        Can I have a physical copy of my music too?

    Sorry, but so far we do not offer this possibility. If you are not satisfied with the MP3 quality, contact us and we can supply you with WAV file instead 

    *        Whats the virtualorchestra mission statement?

     virtualorchestra’s first and foremost policy is to put the customer first. Our aim is to offer an open, transparent and quality service that will ensure customer satisfaction at all times. This doesn’t just mean offering an attractive and easy to use e-shop platform, but also by providing easy to reach, best in class customer service. Our team of highly experienced, qualified customer support staff is dedicated to providing best in class service should you have any queries or issues with our service. Just get in touch with us at This email address is being protected from spambots. You need JavaScript enabled to view it.!

    *        Problems? Suggestions?

    Whether you have experienced any issues using our eshop, or simply have some suggestions on how we can improve our services, please do not hesitate to email us at This email address is being protected from spambots. You need JavaScript enabled to view it.. This mailbox is constantly monitored by our staff and we guarantee a personal response to any reported issues within one business day.

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